Customer Testimonials

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Google Jun 17, 2024

Mark was very helpful.

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Google Jun 17, 2024

Mark Hilderbrand in the service department was awesome! Brought my Rogue in to get an oil change and tires rotated, and Mark was very helpful and insightful throughout the process. 10/10 definitely bringing my car back!

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Google Jun 16, 2024

Brondon was super nice and made it easy for me to get my new car!!!! Thank you guys. I will be back again !!!

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Google Jun 15, 2024

(Translated by Google) Mark is awesome (Original) Mark isI awewime

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Google Jun 15, 2024

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Google Jun 14, 2024

Service Manager Mark was quick with getting me checked in for my oil change and kind to my daughter. They lube team was fast and had my car done ahead of schedule. This is the service experience I want when I take my car in for repair and maintenance work.

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Google Jun 14, 2024

Mark was amazing and very friendly

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Google Jun 14, 2024

Jose and Alex did a great job getting us into the car we wanted and at the price we needed. I will recommend them to my friends.

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Google Jun 13, 2024

Great service. Mark Hilderbrand and his cre are top notch. Highly recommend.

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Google Jun 13, 2024

Always an enjoyable experience. I love coming to see Mark Hildebrand. he is always great, and he remembers me when I return. I believe he is thorough, informative, and finds me the right stuff. whenever I drive away from Carson City Nissan I feel confident that my car (who's name is "Right On Vermiday") will get me home safely. And so....RIGHT ON VERMIDAY!

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Google Jun 13, 2024

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Google Jun 13, 2024

Mark was very nice and professional in explaining what my car needed service on and what to keep in mind for future visits/future mileage count. I appreciate that! Very fast and efficient check in process and figuring out what my car truly needs. Thank you mark looking forward to picking it up soon and so glad I found a service place near our new home.

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Google Jun 12, 2024

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Google Jun 12, 2024

Mark Hilderbrand was my service manager and he was awesome! He’s a joy to work with.

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Google Jun 12, 2024

Service Manager, Mark Hilderbrand made my experience at Carson City Nissan extremely pleasurable. I highly recommend this dealership.

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Google Jun 12, 2024

Amazed with my service advisor at Nissan Carson City, Mark has been very helpful when I come in to get my vehicles serviced. 🙂

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Google Jun 12, 2024

Mark was great! Excellent customer service and gets the job done!!

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Google Jun 11, 2024

Mark in the service department is excellent. He’s very knowledgeable and personable about all things service related. Nissan Carson City is my go-to place for service!

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Google Jun 11, 2024

Great experience and service. Mark was great!

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Google Jun 11, 2024

Mark is an awesome and adorable service manager!

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Google Jun 11, 2024

Mark Hilderbrand was kind and efficient to help me on my stay today he was very kind and with the best service when I came in with no appointment for an oil change. I will be coming here again and again for my oil changes!

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Google Jun 11, 2024

Mark is always helpful and very friendly!

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Google Jun 11, 2024

Mark was outstanding

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Google Jun 6, 2024

One of the best experiences I've ever had with a dealership. Mark was extremely professional, courteous, knowledgeable, and went above and beyond to help us. Our transmission broke down while on vacation over 800 miles away from home and Mark got us in promptly and spent over an hour negotiating with our warranty company to expedite the process of getting our car approved for repairs so we could get back on the road without being stuck hundreds of miles from home without extra funds or a rental.

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Google Jun 3, 2024

Brondon was absolutely amazing!! He was so kind and patient explaining everything to me! This by far has been the best car buying experience I’ve ever had!! Brondon is the absolute best!! As long as he sells cars for Nissan he has a client for life!!

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Google May 31, 2024

Just wanted to give a shout out to Michael Lawrence, Inventory Manager at Nissan Carson City. A couple weeks ago I was looking for someone to mount and balance some new tires on new rims in which I had purchased from another retailer. Needless to say those entities in which I contacted wanted an arm and a leg to complete a simple task. Mr. Lawrence did not hesitate in offering to complete the job at hand. His staff was extremely courteous, professional, trained, educated and experienced at what needed to be done, completing the task and within my budget. I ...

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Google May 29, 2024

Good service

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Google May 24, 2024

Carlos was awesome! I told him my price range and he showed a few different options that I loved. This process was much less painful and much more exciting that I thought I’d be. So a big thank you to Carlos and Ron Waddell with financing for helping get into my very first brand new car! I appreciate you all down there at Nissan.

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Google May 22, 2024

Carlos was extremely helpful and got us into the car we wanted and needed. We will definitely be coming back again.

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Google May 18, 2024

Super fast and effeciant work dine by the guys at Nissan! Mark and chris were awesome

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Google May 17, 2024

Great selection of vehicles and nice staff. Looking forward to making my purchase there.

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Google May 17, 2024

Exceptional and speedy service 🙂

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Google May 16, 2024

Ron and Jose were absolutely amazing and made my experience the best i've ever had. 5 stars doesn't do them justice. I was in and out of the dealership very quickly. They took time to explain everything to me and made sure I was satisfied with everything. I will definitely go back to them!

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Google May 8, 2024

Came down to Carson City today just planing on taking a look at the new frontiers, but after meeting with Rebecca she changed our minds. She was so friendly and easy to deal with! We decided to go ahead and buy the truck! Thanks to Harley for getting us down there and Rebecca for talking us into it♡♡ great experience overall!

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Google May 7, 2024

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Google May 6, 2024

The guys at this Dealership, PJ, Jose, Carlos, Alex, & Manuel, you guys are awesome, you worked so hard to get me into my car, thank you just doesn't seem to be enough, you have my future business & I will refer all my friends to you

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Google May 5, 2024

I will forever be grateful for both Alex, Jose and the amazing team they have there at Nissan Carson City. I had already been turned down by three other dealerships when I walked into the Nissan showroom. I had an appointment and they were waiting for me and right away the team got to work finding the perfect car for ME. I felt like they understood where I was coming from and I could tell right away that they would do everything they could to get me into a great car! Alex specializes in helping people with no or bad ...

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Google May 3, 2024

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Google May 2, 2024

Tires and Oil for Life at Nissan Carson City. Getting my beautiful Pathfinder serviced, which gives us a chance to see all the fabulous, kind professionals here. Thank you Mark Hildebrand and the entire Chris Russell team. You are second to NONE!!

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Google May 1, 2024

Thank you Carlos for the excellent service and work. Has helped us a lot through this and recommend him to help you as well. Thank you!

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Google Apr 30, 2024

Carlos at Carson Nissan was amazing! My husband and I called him Monday morning and talked to him about getting us in a new car we live 2 hours away and didn’t want to drive all that way with knowing forsure we’d get one after a few hours he called us and said come pick up our new car!!! We got there and it was a great experience Carlos was very helpful and friendly! Will definitely refer our friends and family and will never buy a car from anywhere else again!

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Google Apr 29, 2024

Jose (Eddie), Manuel, Yonathan Were super helpful and very professional. They took the time to answer all my questions and show us around. They made the process of buying a new vehicle super easy. Everyone at the dealership is very nice and knowledgeable and do not push you to buy if you are not ready. Thank you! Tambien Hablan Espanol!

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Google Apr 28, 2024

Always a great time for my Sentra Jack is super pleasant and friendly amazing customer service

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Google Apr 28, 2024

The best! Nissan Carson City is hands down the best dealership I have ever been to. My salesman Jose listened to what I wanted in a vehicle. He was not just trying to sell me a car. No pressure sale. I had been to two other dealers in Reno and walked away from them both because of the way they I did business. The two other dealerships tried to sell service contacts, etc, that I didn't want or need. Nissan of Carson City did not try this funny business with me. The salesman, the sales manager, and the service ...

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Google Apr 27, 2024

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Google Apr 27, 2024

"I had the pleasure of working with an outstanding car salesman who truly went above and beyond to assist me in finding the perfect vehicle. Carlos showed professionalism, knowledge, and a friendly attitude making the car-buying experience a breeze. He listened to my needs and preferences, provided valuable insights, and guided me through the entire process with patience and care. I highly recommend Carlos at Nissan Carson City to anyone looking for an stress-free and enjoyable car-buying experience. Thank you for your exceptional service!"

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Google Apr 24, 2024

Jack was very friendly and helpful.

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Google Apr 23, 2024

Amazing experience! Brandon at Nissan Carson city was fantastic. He was incredibly transparent and went above and beyond, even picking me up from the airport. Thanks to Brandon, I had a stress-free car-buying experience. Highly recommend!

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Google Apr 12, 2024

Couldn't ask for better service. Bought a used vehicle 18 months ago. Had a couple issues, but nothing major. Started making noise upon cold start so brought it in. Timing ! Jack and Mark, Service Writers were awesome to work with. Never failed to respond to messages, regular updates, and worked to ensure it was 100% before I picked it up. Thanks for the hard work and patience.

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Google Apr 5, 2024

Mark Hilderbrand provided great service!

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Google Apr 3, 2024

Fast and easy

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Google Apr 3, 2024

Jack in the service department is always very helpful and has amazing customer service. Appointment check ins are fast and they have quick turn around on the work being done here. 10/10 every time

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Google Apr 2, 2024

Mark always does a great job, much appreciated!!

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Google Apr 2, 2024

Mark was awsome and had me in and out fast!

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Google Apr 2, 2024

Mark was great, very helpful and knowledgeable.

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Google Apr 2, 2024

Mark Hilderbrand was amazing during my visit for an oil change and rotation of the tires

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Google Apr 1, 2024

Good experience with Nissan they have great cars and good deals! Sometimes they have good looking sales girls! Happy car shopping!

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Google Mar 30, 2024

Mark from the service department helped me with my key fine. He paid for it and he has always been kind and knowledgeable! Mark is an excellent service writer! He has always been polite to me. I will forever be a Nissan owner. Ron the store Manager has always come out to say hi to me when I come here!

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Google Mar 29, 2024

Mark H is one of the best service managers I've worked with in many years.

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Google Mar 29, 2024

Mark was great !!!

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Google Mar 29, 2024

Great customer service

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Google Mar 28, 2024

I recommend Nisson of Carson to get your maintenance for your vehicle Mark was super nice and helpful.

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Google Mar 27, 2024

Love to bring my car here at Carson City Nissan the people that work here are amazing and very helpful! Thank you Mark Hilderbrand for your wonderful service and good looks!!!

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Google Mar 25, 2024

It was great service, quick and easy!

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Google Mar 24, 2024

Mark was excellent in answering my questions about new purchase

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Google Mar 23, 2024

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Google Mar 22, 2024

Got a new car whoop whoop,, I had problems with a vehicle I got it was dead in the dirt and Carlos was so amazing!!! Thank you man for all your hard work and help!!! In a newer rogue now ...so happy

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Google Mar 21, 2024

Mark Hilderbrand was helpful, friendly and provided great customer service.

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Google Mar 21, 2024

Very happy with my service at Nissan Carson City. Mark in the service department was amazing. It's so wonderful not to be talked down to because of my gender and is something that's hard to find in the industry. Nissan Carson City did an amazing job getting me into a new vehicle quickly after mine was totalled and working to get me within my budget.

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Google Mar 21, 2024

Mark H is great! Top notch customer service, very personable. Customer for life!

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Google Mar 20, 2024

Very helpful & explained everything well for me to understand what I need. Thank you 😊

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Google Mar 20, 2024

Mark Hildebrand is the best service person that a car dealership can have. He’s so smart and knows the ins and outs of all the vehicles! He is the service advisor that I always go to. He is my number one person. Thank you Mark for everything that you do. I appreciate all your time and assistance that you gave me over the years. CZW

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Google Mar 20, 2024

Always a pleasant visit! Mark Hilderbrand is very helpful. Always make sure to get the service I need by and very warm and approachable. Thank you Nissan team for taking care of my car!

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Google Mar 20, 2024

If you choose this dealership ask for pj he does and excellent job to make sure you get what’s best for you he’s a 10/10

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Google Mar 19, 2024

These guys rock ot, oil change and tire rotation 4 life!

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Google Mar 19, 2024

Mark is great. Nissan always takes good care of my vehicle in quickly and efficiently. Happy customer.

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Google Mar 17, 2024

The place is clean and well lit, the service guys are fun, efficient know their stuff (Jack); sales guys are educated on product, have no problems when they can't answer a question, and have a zero hard sell score (Gage). Like the place, the people, the product.

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Google Mar 17, 2024

Jack Zellner was great!

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Google Mar 16, 2024

Jack Zellner with Nissan Carson City gives great customer service. I arrived to my oil change appointment 5 minutes late for my after hitting construction and he got me right in. I highly recommend Nissan Carson City. Great customer service!

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Google Mar 16, 2024

As always excellent and friendly service whenever i come in for service from Jack.

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Google Mar 16, 2024

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Google Mar 16, 2024

Jack was awesome and very helpful!!

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Google Mar 16, 2024

Mark Hilderbrand helped us out and was great. He carried on a conversation with my 3 year old and was very friendly.

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Google Mar 16, 2024

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Google Mar 15, 2024

I very much appreciate the excellent service that I always get from the team at Nissan of Carson City. My service manager Mark Hilderbrand provides quick and accurate service and estimates. There are other choices in this region for Nissan service but I always bring my vehicles to Nissan Carson City for the best service. Thanks!

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Google Mar 14, 2024

Always amazing when I bring in my vehicle for service. Have worked with Mark Hilderbrand several times, he’s always polite, professional and a pleasure to work with. I know that if I have any questions they will be answered, and any issues will be resolved in a timely manner.

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Google Mar 14, 2024

Went for routine work on my Nissan with Mark Hilderbrand. Everything went great they have great customer service and great work efficiency. Will return again!

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Google Mar 14, 2024

Mark Hilderbrand is always very friendly and attentive every time I come in for service! The atmosphere is comfortable and welcoming!

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Google Mar 14, 2024

Mark Hilderbrand is always friendly, helpful and understanding whenever I bring my car in. Really enjoy his customer service skills, thank you.

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Google Mar 13, 2024

Great customer service

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Google Mar 13, 2024

Mark Hildebrand wass wonderful very helpful and professional

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Google Mar 13, 2024

Great customer service mark hilderbrand.

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Google Mar 13, 2024

Mark Hilderbrand was exceptional! The service her gives every time I walk into Nissan for my service appointments.

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Google Mar 13, 2024

Mark Hilderbrand was great! Excellent service as usual!!

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Google Mar 13, 2024

Purchased our vehicle from here and we've always brought it back here for servicing. Always received friendly, fast and professional service. ^.^

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Google Mar 13, 2024

Everyone is super friendly and my car still feels like new. I’m so appreciative.

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Google Mar 12, 2024

I took my 2024 Frontier in for its first oil change. Mark got me going on time, service was quick, and the wait inside the dealership with fresh coffee was nice. Easy as can be.

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Google Mar 12, 2024

Frequently go to get my oil changes and tire rotation at Carson City Nissan, Mark was very friendly. Good customer service.

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Google Mar 12, 2024

Mark H. was awesome as always. He’s personable and wonderful to work with.

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Google Mar 12, 2024

Mark Hildebrand is awesome, gets the car right in. Service is top-notch and they take good care of my Altima!


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