Customer Testimonials

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DealerRater Jan 28, 2025

Ron and PJ worked really hard at getting me the truck I wanted. They also were able to get the price I wanted to pay for the truck. Thank you so muchf or everything.

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Google Jan 25, 2025

Mark Hilderbrand had great customer service, he was very personable, kind and prompt during our last visit. Because of the wonderful experience we had when getting our new Nissan serviced, we will definitely refer others.

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Google Jan 25, 2025

Mark Hilderbrand is absolutely amazing and always very helpful. He deserves a raise.

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Google Jan 24, 2025

Mark was super helpful and very quick with getting me in for my oil change I love the vibes at Nissan in Carson city they will forever have my business

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Google Jan 24, 2025

Mark was awesome

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Google Jan 23, 2025

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Google Jan 22, 2025

Mike has great customer service! Would recommend to anyone needing service on their car!

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Google Jan 20, 2025

Mark was amazing + fantastic

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DealerRater Jan 19, 2025

I usually dread buying a car, as it's usually a time consuming and frustrating experience. Rebecca and Nissan took all the frustration out of it, and made it a surprisingly pleasant experience.

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Google Jan 18, 2025

Joe Whitfield took care of me when I brought in my car for maintenance. He was great to work with and did an awesome job.

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Google Jan 16, 2025

Diego was great to work with and really went above and beyond to secure my mom’s desired car and ensure top quality. It was a pleasure working with him. I highly recommend him in helping you get a new vehicle at Carson City Nissan! 🙌🏻🚘

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Google Jan 14, 2025

Mark was great and made sure we had hot coffee!

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Google Jan 14, 2025

Mark Hilderbrand was GREAT! Fast, friendly and very efficient! 10/10 would highly recommend! (:

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Google Jan 14, 2025

Always great service and fast. Mark hilderbrand is great.

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Google Jan 14, 2025

Mark at the front desk was very friendly and kind. Made my experience easy and enjoyable! 🙂

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Google Jan 14, 2025

Mark was amazing and always takes great care of us!!!!

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Google Jan 13, 2025

Mark was fantastic helpful and kind.

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Google Jan 6, 2025

Mark Hilderbrand in the service department is really welcoming and very helpful.

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Google Jan 5, 2025

Chris has amazing customer service. Always has a smile on his face and answers any questions we have. I would recommend Nissan Carson to everyone as they truly give the best service.

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Google Jan 4, 2025

Mark has great customer service! They always do a great job with the maintenance!

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Google Jan 2, 2025

I continue to be so pleased with Carson city Nissan customer care

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Google Dec 31, 2024

Mark has been nothing but an excellent service advisor for the last 2 years that we've been coming, always goes above and beyond, is always clear and concise when describing items to you as well. In fact, Mark has been such a fantastic figure in honor of him, my pet crocodile will be named after him.

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Google Dec 30, 2024

Mark Hilderbrand was amazing! Great customer service, very friendly and helpful. Will definitely be back because of his personality.

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Google Dec 30, 2024

I came into see PJ at Nissan in Carson City and he went above and beyond to make sure I drove out of here with the vehicle of my dreams.

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Google Dec 29, 2024

Mark at Nissan in Carson City in the service department is extremely helpful and courteous. He got my car in quick for an oil change and tire rotation. Best service I’ve seen in a long time!

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Google Dec 28, 2024

My key fob alerted with low battery. I went in at 4:30 p.m. on a Friday and the quickly replaced the fob battery for only $10 I have always had a good experience with the service department

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Google Dec 28, 2024

10/10 recommend Nissan! You can easily schedule a service on the app, drive up to the service drop off - it’s quick and easy! Shoutout to Mark Hilderbrand !

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Google Dec 27, 2024

Mark was fast and knowledgeable about the car! Highly recommend!!

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Google Dec 27, 2024

Mark did a fine job in service department

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Google Dec 22, 2024

Brondon and Yonny were absolutely awesome! My mother bought a car today, and they made it such an enjoyable experience!

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Google Dec 20, 2024

Mark Hilderbrand has absolutely amazing customer service and is always a pleasure to work with

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Google Dec 19, 2024

Mark is the best and always so friendly and helpful l!

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Google Dec 18, 2024

Mark at Carson City Nissan was absolutely amazing. He was courteous, professional, and took care of everything in a very timely manner. I truly appreciate his attention to detail and excellent service!

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DealerRater Dec 18, 2024

They Were Absolutely Amazing I highly recommend them!! Thanks so much Carson Nissan for Everything

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Google Dec 17, 2024

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Google Dec 14, 2024

I bought a Nissan Pathfinder from Aerys Pozo. He made the process very easy. Listened to what I wanted and was not pushy. I would highly recommend working with Aerys for your next Nissan.

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Google Dec 13, 2024

Great service. Fast, friendly checkout.

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DealerRater Dec 9, 2024

Service was great. They listened to my requests and were able to accommodate me. Not pushy at all.

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Google Dec 8, 2024

This was the best car buying experience I've ever had. If you want a no pressure, knowledgeable salesman ask for Harley. Yonny in finance was also amazing. Highly recommend Nissan Carson City!!!

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Google Dec 6, 2024

Tim was very helpful !!!

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Google Dec 5, 2024

Awesome mark as Great with the help would recommend!

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DealerRater Dec 4, 2024

We just purchased our second Nissan from Brondon at this dealership. He is an amazing asset to both the customer and the business. Knowledgeable, patient and he can make it happen if it's something you want. Wouldn't consider going anywhere or to anyone else!

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Google Dec 3, 2024

Brandon is the best salesman we've ever had. Just purchased another car from him.

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Google Dec 3, 2024

Love how friendly the staff is. Customer service is top notch as well as quick and efficient.

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DealerRater Dec 2, 2024

I came as a referral for my sister who has bought 2 cars from Carlos Nothing but good things to say about Carlos and team!! You’re in good hands with Carlos!!

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Google Dec 1, 2024

Mark in Service was amazing helping with my vehicle.

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Google Dec 1, 2024

Mark was great some say the best!

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Google Nov 30, 2024

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Google Nov 28, 2024

Mark in service is awesome!!

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Google Nov 27, 2024

Thank you Mark at Nissan Carson City! You service is ALWAYS top tier. Your super helpful and full of knowledge. Thanks again! 10/10 recommend

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Google Nov 27, 2024

Exceptional service. Mark took care of us

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Google Nov 27, 2024

Unbeatable service every time I come here. Mark is the best! Super knowledgeable, friendly, and helpful. They always do an amazing job and provide excellent service.

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Google Nov 26, 2024

Very pleasant and respectful people to talk to! Service is amazing, as soon as I got there they already took my car to the back to get the oil change!

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Google Nov 26, 2024

Mark was very helpful. This place is great!

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DealerRater Nov 26, 2024

Came in with my wife to get our nissan titan worked on and found out it wasn't fixable and came back in to look at some reliable car. We find an excellent deal on a pre owned car and was happy with it

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DealerRater Nov 26, 2024

I came in to get get my truck serviced was told some unfortunate news but was told that they had my back when it came to helping me out. They really stuck to it, I went from a 2012 Titan into a 2018 Armada. Deal was too good to pass up so my husband and I decided we needed to do what was best for our family. All three of these men helped us and did a great job... thank you Carlos E, Ron Wells and Tito we appreciate you.

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Google Nov 26, 2024

While traveling from Texas to Lake Tahoe we began having car trouble in Carson City. We called the Nissan dealership and spoke with Tim Buxton. We were able to drive our car to the dealership and leave it with them right at closing time. He even helped us by calling Enterprise so we could get a rental that evening. I’m so thankful he had mercy on two weary travelers! Tim was so awesome and was able to get our car repaired by noon the next day! Thanks, Tim, for your exceptional customer service!

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Google Nov 23, 2024

Mark is amazing very friendly and has amazing customer service and is very friendly

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DealerRater Nov 21, 2024

It was a pleasure to work with Rebecca – no pressure, great knowledge about the product she represents and genuinely down-to-earth cool girl. she made the process very easy-going and made sure that I was able to get exactly what I wanted in a vehicle. Would highly recommend Her services for your next Nissan purchase!

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DealerRater Nov 17, 2024

Thank you Carlos for being so very helpful and giving us your time. This is exactly how I expected buying my 1st car would be. You made it all so much more relaxing knowing you were there every step of the way. Thank you Carlos!!!

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DealerRater Nov 16, 2024

Jose was amazing! He answered all our questions and took the time to help us find exactly what we were looking for. Thank you Jose!

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DealerRater Nov 16, 2024

Great service, went above and beyond to get me into a new vehicle. Would definitely recommend to anyone.

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DealerRater Nov 15, 2024

I THOUGHT MY BEST CAR BUYING EXPERIENCE EVER WAS AT CARSON CITY NISSAN IN 2021. THEN I TRADED IN MY FIRST BRAND NEW NISSAN FOR MY SECOND AND THE EXPERIENCE KEEPS GETTING BETTER!

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DealerRater Nov 15, 2024

It was the easiest car buying experience I have ever had! No pressure at all and Jennifer listened and gave us several options. Super friendly and wonderful!

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DealerRater Nov 13, 2024

Alex and Carlos were absolutely amazing and did such a great job helping me with financing and working with numbers to fit my budget and needs.

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DealerRater Nov 12, 2024

I like the sales person Carlos he was very good and efficient thank you yes

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DealerRater Nov 12, 2024

Thank you Carlos and Tido and Alex I love my car I'll be back soon thanks again.

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DealerRater Nov 12, 2024

Carlos was a true professional really funny! Made the whole process easy and painless. Come see Carlos!

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DealerRater Nov 5, 2024

Carlos was great, he got us into a new vehicle with little to no hassle. I recommend him to anyone who is looking to purchasing a new vehicle. Thank you Carlos

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DealerRater Oct 31, 2024

Carlos was awesome! This is the third car I purchased from this young man. I highly recommend Carlos E. My family will not be going anywhere else for any car need!

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Google Oct 29, 2024

Mark Hildebrand is a top service writer. He's always professional and helps with any questions or issues.

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DealerRater Oct 28, 2024

Brondon and Axel were so much help with buying my first car! They were doing everything possible for me to be able to get into some right away! I will be going to them again come time to get another car!

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Google Oct 26, 2024

Mark in service is great!!

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DealerRater Oct 25, 2024

I got exactly what I wanted and needed! Carlos was extremely patient with my indecisiveness and even came in on his day off to meet with and sign. The sign of a true pro! Kudos!

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DealerRater Oct 25, 2024

It’s a great place to buy a vehicle great people and great service awesome

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DealerRater Oct 25, 2024

This is the 5th car I have purchased in the past 4yrs. They are wonderful! & the customer service is outstanding. I have recommended everyone I know to come here!

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Google Oct 24, 2024

Mark very good 👍

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Google Oct 23, 2024

Mark and Tim were very courteous and explained all my problems in detail. Recommend for professional help. I

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DealerRater Oct 23, 2024

Carlos, Tito, and Ron wells all did a fantastic job helping me get into a new truck even though I was upside down in my previous car, can’t recommend these guys enough!

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DealerRater Oct 22, 2024

The staff were friendly, respectful, and very helpful throughout the entire process. They answered all the questions without judgment and were great to work with. I loved how accommodating Yonni, Carlos, and Ron were.

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Google Oct 22, 2024

I would like to thank Carson City Nissan for all the hard work that they did in the last two days to get me approved. I appreciate the team at Carson City Nissan. Very nice, very professional and very friendly and very willing to help if you have any questions and this is card number two that they got me in. I appreciate everything they done arise I appreciate everything that you done. Anybody down to get a car anyone from the Nissan 10 and Aries is the one to go to Carson City Nissan

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Google Oct 22, 2024

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DealerRater Oct 21, 2024

I had the best car buying experience at Nissan Carson City. Rebecca Hone was amazing to work with, not pushy or aggressive, just easy to talk to and super helpful. They gave me a fair price for my trade in and the entire process was super quick. I drove away in a brand new Sentra they gave me a great deal on and I’m totally in love with. Thank you Rebecca and Nissan CC!

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Google Oct 19, 2024

I absolutely love Carson City Nissan and Mike Hilderbrand on the service department. He always addresses my and my car's needs. I am impressed with how professional and polite! I recommend the for all your Nissan needs!

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Google Oct 18, 2024

Mark always great to work with. I appre iate his honesty and forward processing. It us a good balance, demonstrating he respects my time snd cares about my car equally

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Google Oct 18, 2024

Exceptional customer service by Mark Hildebrand. Friendly and knowledgeable. Thank you!

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Google Oct 18, 2024

Harley swift was amazing and very helpful with anything needed , highly recommend . Excellent dealership and team .

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Google Oct 18, 2024

I was assisted in purchasing a new vehicle by salesman Harley Swift. He was extremely helpful & knowledgeable on the process !! He made sure that this tedious process was made easy.

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Google Oct 16, 2024

I was late for my appointment this morning and Tim took me right in when I got here

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Google Oct 16, 2024

Mark hilderbrand was great help

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Google Oct 15, 2024

As always Mark does a great job

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DealerRater Oct 15, 2024

PJ and Alex were fantastic. Professional and knowledgeable. Great experience and would highly recommend to all of our friends.

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Google Oct 15, 2024

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DealerRater Oct 14, 2024

Thanks so much for working with me you all went way out of your way. I will definitely return and will recommend you to my friends and family.

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DealerRater Oct 14, 2024

Very professional PJ was very helpful and we love our new Rogue. Dealer gave us a great deal.

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DealerRater Oct 13, 2024

They were the best dealership in Carson city hands down. They helped me when nobody else would

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DealerRater Oct 12, 2024

PJ was great!! He really worked with my daughter and I. My daughter night walks away his her dream car. Tru a pleasant experiences. Thank you being part of her happiness!

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DealerRater Oct 12, 2024

PJ Herrera was the most amazing and kinds salesman ever! He helped me with everything that i needed.

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Google Oct 11, 2024

Mark Hilderbrand was fast and efficient.

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Google Oct 11, 2024

Nissan Carson City has always been timely on changing my oil and rotating my tires while I wait. Mark at the service desk is friendly, courteous and efficient. Waiting on my car service is an easy and pleasant experience. Coffee, water, and cookies are available while you wait.


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