Customer Testimonials

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Google May 28, 2023

Ben is absolutely amazing! Please, please, please, again I say please! Give him an opportunity to help your family. He is an honest, trustworthy, transparent individual. His goal is to make your dreams come true! Please come down to Nissan of Carson City and give him a chance! He showed me I am good enough to deserve a beautiful car. He also made my experience seamless and effortless. “It always seems impossible until it’s done.” -Nelson Mandela

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Google May 25, 2023

Joel, Ron and Tito were absolutely awesome! Very honest and overall a great experience. Definitely recommend!

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Google May 24, 2023

Ben was great, he did everything he could to get us the best deal possible. Will definitely come back again for car shopping.

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Google May 24, 2023

Ben was great and made the car buying experience very nice.

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Google May 23, 2023

Awesome dude! Very patient and understanding. Definitely the guy I would go to at Nissan! Great sense of humor👌

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Google May 22, 2023

So easy to deal with and very polite.

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Google May 22, 2023

Had the best experience! He was super cool and super funny, he was able to negotiate a good price. Definitely recommend Benjamin!

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Google May 22, 2023

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Google May 20, 2023

Ben & jen we’re veryyyyyy amazing thank you so much I recommend them to everyone

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Google May 20, 2023

Ben was very helpful and honest couldn’t have ask for more out of him.

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Google May 17, 2023

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Google May 15, 2023

Ben was very helpful and nice.

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Google May 14, 2023

Benjamin was the best sales rep we have dealt with in the past 45 years of buying vehicles. He was patient and very knowledgeable! Manuel in Finance was awesome as well! Very happy with the entire process

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Google May 13, 2023

Carlos was amazing and super helpful explaining everything and working with my budget. I couldn’t have asked for a better experience!

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Google May 8, 2023

Mark in the service department did a great job explaining suggested services and expected cost. Great Customer service

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Google May 6, 2023

Ben and Yonny were very helpful and honest.

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Google May 6, 2023

Ben and Yonny were fast, kind and intelligent. Very honest and did their best to get me into my car the very same day. Highly recommend NISSAN Carson City.

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Google May 3, 2023

Friendly and has toys for my kids

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Google May 3, 2023

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Google May 2, 2023

Easily the Greatest experience I’ve personally ever had, Ben was Friendly Helpful and Knowledgeable. There was no pressure on his end and he made buying a vehicle fun and his professionalism should be praised. Highly recommend paying him a visit.

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Google May 1, 2023

Great service from Ben and Yonny Salgado. Appreciate !!

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Google Apr 27, 2023

Bronson was awesome! He was able to work with us and get a car with no down payment and saved our lives big time! Definitely recommend coming to Carson City Nissan!

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Google Apr 27, 2023

Absolutely love the Nissan dealership of carson city. They took great care of my family and were considerate of my wants and needs. I would recommend Benjamin Smith as your salesman. If you are looking for someone that is straight to the point and accurate. Very happy with my purchase if a new Ram 1500.

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Google Apr 22, 2023

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Google Apr 19, 2023

Ben was fantastic!

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Google Apr 17, 2023

Benjamin, was an amazing help, he was welcoming a great guy had an amazing costumer service helped us a lot and we ended up buying a 2023 Nissan, everyone was very welcoming and I would recommend this place had a great experience and I would come back anytime, I’m happy with the service and my new car thank you Benjamin for making this experience better and making it so easy to find our dream car!

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Google Apr 16, 2023

Awesome help. Made sure I got a great car and the benefits are worth it v

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Google Apr 15, 2023

Mark is our hero!!!! We were having some tire issues with oir tire on our 2023 Nissan rougue that we purchased in November. We live in Reno, and had to drive to carson, we were less then a mile away from the dealership when we blew both passanger tires. my partner was in tears thinking we were now going to have to buy four new tires. When the tow truck bought us in we went and saw Mark and he went far and above to take care of us. He gave us four brand new tires free and only charged for ...

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Google Apr 9, 2023

Ben Smith helped me buy my first new vehicle. He was very attentive and efficient. Very fast, and didn’t take all day. Very thankful to have had Ben as my salesman !

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Google Apr 8, 2023

💯

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Google Apr 8, 2023

Ben smith is absolutely amazing

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Google Apr 8, 2023

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Google Apr 8, 2023

Found out about the event on Facebook went in to see if I could really get a vehicle. I had Benjamin Smith (Aka Forest) and also Yonny S. and Tito .They were great and above and beyond to help me leave with something. Prices weren't in my budget but they managed to find a suv that I could afford with no money down and a trade in.. Go check them out and just be upfront with what you want and price range and you will leave with a new vehicle.. thanks guys truly appreciate it

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Google Apr 5, 2023

My experience @ Nissan of Carson City Nevada was extremely pleasant. My salesperson was Carlos Escobedo-Ramirez. He was super helpful,honest,and a really nice human being. The whole staff there are really friendly.I highly recommend this place for your next car buying experience.

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Google Apr 4, 2023

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Google Apr 4, 2023

I recently purchased a 2023 Nissan Rogue at Carson City Nissan. I was interested in a vehicle but due to time constraints wanted to do as much as possible before going to the dealership. Carlos E. was quick to respond to me by text and was able to have everything ready when I was able to come look at a vehicle a couple of hours later. Carlos was a wonderful salesman, he was informative and kind. When I wanted heated seats, he was quick to advise of the upgraded features available at the next price point. After test driving a Black ...

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Google Apr 3, 2023

Great experience at the dealership, up front no problem. Ben Smith was great with me and my family. Very happy with our purchase, thanks again.

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Google Apr 3, 2023

Ben was incredibly accommodating! Customer service at its finest!

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Google Apr 2, 2023

Jack was great! Very thorough, and helpful.

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Google Apr 1, 2023

My car broke in South lake tahoe I was in vacations no mechanics shop available until 7 to 10 days. Having problems with AAA to get my car tow to Carson Nissan Nevada just 25 miles I made my first appointment to Nissan Wednesday morning, but AAA canceled couldn't make it until Friday Morning, As soon my car arrived Jack started working in my car gave me the diagnostic same day, He didn't have the parts at that time. He told me my car We'll be ready Monday 2pm and my car was ready before 11am Drove my car back ...

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Google Mar 28, 2023

I like going to Nissan Carson Services. Jack, the service advisor is knowledgeable and friendly; despite being extremely busy at their office, he manages to assist all the customers on the phone and with walk-ins. I admire his dedication, and customer service is above and beyond.

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Google Mar 26, 2023

Ben Smith was our sales guy, super awesome experience! Highly recommend anyone and everyone to reach out and purchase a vehicle from him!

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Google Mar 25, 2023

John and Ben They was also from. A to Z if you’re looking for a vehicle check them out 10,000% guaranteed check them out.

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Google Mar 25, 2023

Benjamin Smith was very knowledgeable & was always there to help answer questions no matter the time of day. My husband & I had the best experience at the Carson City dealership. Most definitely be sending anyone we know to Benjamin for sure.

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Google Mar 23, 2023

We recently went to Carson City Nissan in search of a larger vehicle for our family and we met with Marvin. Marvin went above and beyond to help us look at cars and go over all of our different options. He was patient and understanding. The whole team was so friendly and made the whole car buying experience so easy and enjoyable even with a two year old with us all day. I never felt pushed or pressured or like they didn’t have our best interest. If you are searching for new or used, Nissan Carson City is the ...

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Google Mar 22, 2023

Thank you Carson City Nissan and Sharman Henry for an amazing car buying experience. I love my new car! 10 out of 10 would reccomend 🙂

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Google Mar 20, 2023

Ben provided an outstanding service and was able to put me into the vehicle I wanted. It was also a very smooth process!

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Google Mar 18, 2023

Our sales rep Sharman was super friendly and beyond helpful. The dealership itself was very clean and organized. We had an appointment and she met us outside to escort us in. Very attentive and answered all our questions with great knowledge of the product. Highly recommend.

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Google Mar 18, 2023

Ben and Joel were great!

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Google Mar 17, 2023

Jack Zellner was very helpful and friendly

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Google Mar 16, 2023

Everyone was kind and everything was explained well. The service department was great. Will definitely be returning to this dealership for future needs.

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Google Mar 15, 2023

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Google Mar 15, 2023

Sharman was great and very knowledgeable about the new car I just bought. Great customer service and got a great deal. Highly recommend Nissan Carson City.

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Google Mar 13, 2023

Usually I’m not a fan of dealerships but Carlos Escobedo is AMAZING he truly made it a fun and believe or not an easy experience. I recommend you go to Carlos, I promise you’ll have the best experience!

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Google Mar 12, 2023

Got a letter for pre approval from Santander and came just to see. I knew we had negative equity on our trade in so wasn't sure if the numbers would line up with our monthly budget.. especially with inflation. Charmaine was amazing as was the rest of the team with helping us find our new ride.

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Google Mar 12, 2023

Ben was an excellent sales person. No pressure, personable and an easy fast sale. Would definitely recommend Nissan Carson city.

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Google Mar 11, 2023

Thanks you for all you help and making it easy and enjoyable. Shout out to Ben and Yhonny!

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Google Mar 11, 2023

Transaction went pretty well more than expected even though our credit was below average and got a brand new car instead of a used one

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Google Mar 8, 2023

Great and friendly staff!

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Google Mar 6, 2023

Benjamin Smith got us a better deal than anticipated left very happy with my purchase. Would highly recommend to even the pickiest buyer.

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Google Mar 6, 2023

Benjamin Smith is the man to see, if your looking for a Nissan or not. He will help you out. He is a straight shooter about everything thing I throw at him. Understanding that I had a short window of time and made everything flow smoothly. He was a pleasure to meet and a person that I'll do business with again.

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Google Mar 5, 2023

Took my car in to have it looked and Jack and the staff were amazing

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Google Mar 5, 2023

Absolute best experience at a service shop. Full disclosure every step of the way. No hidden fees. Customer service absolutely outstanding! Jack is the man. You earned a repeat customer today.

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Google Feb 28, 2023

This is by far the best experience anyone could ever have dealing at Nissan. Ma man Joshua just made the impossible possible. Fantastic job communicating and respecting my decision making though out the whole process. We need more people like Joshua. I had every doubt coming in at Nissan in Carson thinking I had no chance whatsoever but Joshua executed perfectly. I am definitely coming back for future business. Thank you Joshua for giving me the opportunity to brag about my experience. Bless you my brotha!

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Google Feb 27, 2023

Ben from Carson Nissan did the impossible and got me into a great 4x4 truck. I had a credit situation that he helped me work through and get approved! He really went above and beyond and was very respectful throughout the process. I would definitely recommend this dealership.

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Google Feb 19, 2023

Jack Zellner was amazing. Made sure I understood exactly why the work was needed and made sure I was comfortable with approving the work. Got the work completed in a timely manner, kept me posted as the work was ongoing, and even detailed my truck before returning it. Over all, I would highly recommend Jack and his team for all your Nissan service needs.

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Google Feb 18, 2023

I delt with Jack Zellner. He was very informative and awesome. Completely went over all my stuff thoroughly with me. I love this Nissan dealership because of the kind staff.

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Google Feb 17, 2023

Jack Zellner is amazing first person to make me feel like its not my fault of my car issues. He is very understanding. He is so nice willing to help. Thank you so much Couple days later after getting my car ready to go home Jack is great great service advisor. Thank you for everything

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Google Feb 12, 2023

It was a great experience... the people there were very hospitable, they were not pushy at all made us feel very comfortable...Ben was amazing he went above and beyond 👏 thankyou Nissan C.C. WE LOVE R NEW ALTIMA

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Google Feb 12, 2023

This dealership is amazing and I worked with Ben who went over and beyond to make sure we got everything we asked for in the new car we purchased. I definitely recommend for anyone and everyone who is looking for great service and no hassles. Thanks a billion to Ben and the Nissan Carson City team!

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Google Feb 11, 2023

These guys are awesome! No other way to put it. I bought my truck at Ford and after the first service there I broke my warranty with them. Took it here to these guys, and wow. What a difference. They communicate, work with you, and go above and beyond. Mark is my service advisor and does more than I could ask. Thankful I chose to bring my truck here for service.

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Google Feb 11, 2023

Just bought a 2023 Titan at this location. Carlos Escobedo was great. He has top customer service skills, very knowledgeable in his trait, respectful, and works with his customers to take home their dream car. If your shopping for a car come get it at Nissan Carson and ask for Carlos.

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Google Feb 6, 2023

I wasn't expecting too much because of my last experience (stressful and a waste of time) but someone recommended us Nissan Carson City where Carlos Escobedo did everything so easily for us to get what we wanted it. Thank you so much to the staff!

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Google Feb 6, 2023

Very patient and focused on the customer. Great job moving the sale along without being aggressive or pushy.

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Google Feb 5, 2023

Had a great experience. Your customer service was excellent. I’m definitely going to be back where my truck needs serviced again

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Google Feb 5, 2023

Worked with Ben Smith, enjoyed the interaction. Felt so comfortable and at ease. Not pressured and helped thru the whole car buying process.

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Google Feb 5, 2023

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Google Feb 4, 2023

The staff here is always friendly and the service team is efficient and thorough.

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Google Feb 4, 2023

The whole team always go above and beyond in their service (especially Mark!); I would never think to go anywhere else!

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Google Feb 4, 2023

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Google Feb 4, 2023

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Google Feb 2, 2023

Jack at Nissan is the best mechanic and customer service person I have ever dealt with! I will return to Nissan because of him and the rest of the friendly, professional team! Thank you!

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Google Feb 2, 2023

Benjamin provided excellent service. This was the best car buying experience I have ever had. I highly recommend Carson City Nissan.

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Google Feb 1, 2023

I had an absolutely wonderful experience at Nissan with Carlos Escobedo. He was so helpful and him and everyone at Nissan was so helpful and fighting for me to get the best deal out there. 10/10 recommend. Ask for Carlos he’s amazing!!!

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Google Jan 31, 2023

Jack went out of his way to help us out!! Best service I’ve ever received! Way to go Nissan. He’s a keeper! Thank you

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Google Jan 31, 2023

Mark Hilderbrand was wonderful, was a good laugh and a great service man. This guy needs a raise.

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Google Jan 30, 2023

Mark has always been here to take care of my vehicles. Would definitely recommend him.Very professional and friendly. Nissan has treated me like family.

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Google Jan 30, 2023

Amazing place!

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Google Jan 30, 2023

Have had nothing but good experience with this place. Mark has always been fantastic and informative with us. Thank you, y'all!

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Google Jan 29, 2023

Go see Carlos! He surpassed my expectations and made buying a car super fast and easy!

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Google Jan 28, 2023

Carlos helped my wife and I find a car within our budget and helped us get the best deal. The whole team created a comfortable environment and we felt very taken care of.

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Google Jan 27, 2023

I have bought 5 vehicles from Ben and would recommend him to all my friends and family. He always goes above and beyond to help . Thanks Ben for all your expertise.

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Google Jan 27, 2023

Mark is very friendly and always helping me when I come in to get my oil changed. I would highly recommend

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Google Jan 27, 2023

Great service and friendly staff

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Google Jan 27, 2023

Ben and yonny are amazing great buy experience I have had

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Google Jan 26, 2023

Once I arrived on-site Mark was very personable and willing to assist me. He took great care of my vehicle needs. Wonderful customer experience with Mark. Great job and thank you Mark.

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Google Jan 25, 2023

Great service very professional kept me updated on any changes to my vehicle while in their care for maintenance

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Google Jan 25, 2023

Mark was wonderful and helped me so much! Thank you

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Google Jan 24, 2023

I just want to thank Nissan and mark for always being so kind and doing a fast amazing job every time I enter the building

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Google Jan 24, 2023

Jack was very kind and helpful. Appreciated his time and effort.


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