Customer Testimonials
Carlos was very friendly, had awesome customer service. He was straight to the point which we liked. Him and his team was very helpful with the whole process of purchasing our first vehicle ever. We highly recommend going to Carson Nissan and getting a vehicle with Carlos. We’re super excited to have our first brand new family vehicle thanks SO MUCH TO CARLOS 🙌🏽
Ben was of great help. Got me in a new car .
Austin Lawrence was the best sales rep @ Carson city Nissian.
Benjamin and Austin were very friendly and professional.
Probably the best experience I’ve ever had with buying a new car! Very quick and easy process. Very friendly and helpful people from the sales team to the finance department! Everyone made me feel comfortable and appreciated from the minute I walked in the doors to the minute I walked out with the keys to my new Rogue! Now I’m prepared for my first Tahoe winter!
Didn't expect to buy, was just browsing. Ben and Austin greeted us kindly and showed us a vehicle we fell in love with. After running numbers, they gave us the offer we were in search of. We walked away very satisfied.
Carlos and Yonny were absolutely helpful and knowledgeable. They were very personable and kind. I appreciate all the hard work they did to get my boyfriend in his car! Thank you Nissan!
Jack Zellner was helpful & friendly! They fixed my Nissan and I would definitely recommend them for services!
Ben was awesome!!! Fast upfront he got me in a vehicle within my price range. The process was fast and pain free. Thank you!!!
Ben's customer service skills are great. He help my friend finance her first vehicle. He offered the kids snacks and keep the entertained which helped the process go smoother.
Loved this place. My wife is very happy. Work with Ben and Alex
Ben and Alex were amazing! If they tell you they’ll get you better for your trade than Reno they mean it! Alex will work out the absolute best deal for you and Ben will help you through the entire process. We love the car and love the tires and oil for life.
Awesome store!! With over the top employees customer service was a 10/10! Would recommend!
Ben was amazing! He was able to provide fast service without being pushy and gave us flexibility when making a deal. 100 out of 10
Carlos made the process so easy
Half a year ago, we bought this beauty of a car from this Nisan dealership in Carson City. The wife and I were on the market for a new car and immediately fell in love. This car had all the right bells and whistles, and the price was very competitive compared to other dealerships. Their tires & oil for life deal was also a nice selling point. Since we've bought the car, we've brought it in for normal everyday maintenance, and each time they've provided fantastic service. If you're getting a vehicle from this Nissan, you ...
Mark Hilderbrand is awesome!
Came in for a routine oil change and service. Very friendly and was in and out in an hour. Mark the service manager really pleasant and very knowledgeable
Amazing customer service all around here! The service department is fast, friendly and always ready to handle my needs. Will only take my truck here.
I recently went and had my car looked at what an awesome experience the service writer was great, very nice. I met the owner Chris Russell what an awesome person. It explains why their employees are so nice! I am recommending this store to everyone. I now know why they were Voted Best Dealer in Carson City I now get it! And I’m from Reno!!!! Oh and a beautiful store to boot!
Mark , service manager was phenomenal. I stopped in to get air in my tires and he jumped right on it. Best customer service.
Oil and tires for the life of the car! Absolutely the best deal hands down! Staff is always super nice and accommodating. Will forever recommend!
Out of town when lights came on dash. Called closest Nissan dealership, and we got the right person! Mark asked all the right questions in a manner so personal and business-like, that I finally stopped worrying. The best customer service ever!
I am from out of town and my Nissan CVT lite came on. He got us in to service and shuttled us to where we needed to be. Kind. Knowledgeable. Funny. The BEST! Wish he worked in my town!
Austin and Harley made getting my first car nice and easy! They were both very kind and made sure that I understood all that they were telling me 🙂
Work with Ben and Alex if you can. If they tell you they’ll work with you on numbers they WILL. I don’t think I’ve seen anyone so passionate about making it work for the customer more than Alex. He puts in all the hard work on financing. Besides great service they also have snacks, drinks, a kids room and a really new comfortable show room.
Jack in the service department did an excellent job. Very thorough & professional 👏🏼
Super friendly and helpful. Benjamin was awesome!
Everytime I go into into Carson city nissan to get my truck serviced, Mark Hilderbrand has always been the most kind, curious and helpful service manager I've ever dealt with. Always a good experience with the whole team.
Jack@Service Dept. Fast and Professional. Completely taken care of in 2 days. Whole thing was very comfortable. Appreciate it fam!
Nissan Carson City / Sales person Benjamin Smith Rocks . He was very informative and knew the Nissan product . Ben was respectful to how we felt and took into consideration our needs and he was not pushy or rude in any way . He was very pleasant to work with and we ended up purchasing a 2023 Nissan Rogue from him and we were very pleased with the transaction and sale from Ben smith and his team !!
Ben and Harley were amazing and super helpful with our buying process and answered our questions! Definitely recommend going through them, very friendly as well 🙂
Ben and Harley did great in helping us find our dream truck!! Highly recommend very nice folks
(Translated by Google) Carlos Thank you very much for your help without you I would not have made my dream possible of having my new car thank you for your kindness (Original) Carlos muchas Gracias por tu ayuda sin usted no hubiera hecho mi sueño posible de tener mi nuevo carro gracias por tu amabilidad
Carlos was a real good guy, helped us out with everything and did his best to answer every single one of our questions
Austin and Ben were very helpful and made the process very simple.
Our salesman Ben was attentive and easy to work with. Dealership worked with our daughter to get her the deal she needed.
This dealership is 5-star quality. My sales advisor was Carlos Escobedo. He was knowledgeable and made the process really smooth. He goes above and beyond for his customers. I highly recommend, if you're looking at purchasing a new or used, vehicle Carlos is the best!
Carlos is awesome make sure to ask for him. Super helpful
Ben and Harley were amazing. Great service and attitudes. Every question was answered and didn't feel pushed to buy the car.
Ben did a great job. I used to change his diapers too lol
Very helpful!
Carlos was amazing with his hospitality and effort to help me, definitely recommend him to anyone looking to purchase a vehicle.
Ben WAS AWESOME I had a car in less than an hour
Thank you Ben, Ben is great! Got us into a 2022 Nissan Frontier under tough circumstances!!! Thank you nissan
Carlos and Ron we're so helpful. Thanks for making the buying process so painless.
Carlos was great and made the whole process so easy. So excited for adventures with our new frontier.
We had a wonderful time meeting Ben Smith Great person who cared about us
Wonderful, honest, hardworking service from Ben Smith
Recently went here looking to buy a reliable car, Carlos and his team definitely delivered! I couldn't be happier with my new Jeep. Everyone was so kind and helpful, I didn't feel like a was at a typical dealership at all. Thanks guys!
So Saturday me and my other half went into Nissan of Carson city after looking at other vehicles at another dealership. Well hands down one of the best experiences at a dealership I've ever had!!!!!! Jenny in sales listened to all of our concerns and what we were looking for. She did not push in any way or steer us into a direction we did not want to go. We test drove 2 vehicles and the second one was the winner!!! Ron Wells made the rest of the experience so smooth and super easy!!!! Everyone is amazing down there. Well ...
Excellent Customer Service - Best Honest Saleman is town!!
so slay, bought my first car here. excited for the future
Awesome experience. Not the typical waiting around all day sales deal. Will recommend to friend and family and will return for future vehicles.
This place met all my expectations to service my new 2023 Frontier.
My experience with Nissan Carson City has been unsurpassed by any auto dealership anywhere. I have purchased three vehicles here and continue to be amazed at the great customer service and Great Deals! Ben Smith is my "go-to" and an awesome client advisor...
BrOndan was a Heck of a Salesman Feel like I got a Great Deal and was well taken care of Don't get that Too much anymore
Party
Service was great and reasonably priced
Had a chance to do business with Ben. Great service
Benjamin was super helpful! Best place to buy a car!
Wonderful experience!!! Highly recommend Ben Smith to help you find your next vehicle!!
Worth the drive from Lovelock NV! Very friendly and a great person to work with! Makes everything easy and simple!
Had service done on my car today Very kind ppl !! Jack was the best !! Thank u 💓
I was kind on the fence about what new vehicle I wanted and decided to stop today. Not only was I promptly greeted by Benjamin Smith, but he shook my hand as he introduced himself (you might be amazed at how rare that is these days). As I looked over several vehicles, he was patient and willing to show me anything on the lot. I'm a long-time Nissan owner and I was confident I would like the vehicle I was looking at, but dealing with Ben was a huge factor in sealing the deal. He was a very personable ...
Honestly this guys does a phenomenal job helping and catering to myself and my family. I appreciate the time and willingness to help throughout the process.
Ben Smith at Nissan Carson City is the best! No hassle at all. It is clear the he is a sales man the truly cares about taking care of his customers. Would definitely recommend!
Ben down at Nissan was really great and super helpful
Better than Subaru
The Sales & Finance Departments were great. They weren't pushy, they were very kind & they were knowledgeable. It's the first time I bought a car by myself. I love my old truck & had no intention of buying another truck, that is until it refused to move forward or backwards, not even an inch, so I gave in & purchased a beautiful 2018 Dodge Ram 1500 ST Tradesman HEMI, _?_Big Horn. Not the best time for me to buy due to interest rate hikes yet I needed transportation. I do recommend Nissan for they all worked very hard, from ...
Great service and Ben took care of me !
Transparent and concise information. Good pricing and kind customer service.
Great experience with Ben Smith!
We had a great experience. Ben was honest and sooo helpful. We would shop here again.
Worked with Carlos he was super awesome! I was very nervous about car shopping I haven’t done it in years and he made it super seem less and made me get comfortable! Thank you everyone! Everyone was AWESOME!!
Carlos was great got me in a awesome car
I brought my Nissan Rogue to get the recalls fixed and they gave me a really nice loaner car to use for the day. Jack Zellner took really good care of me and loaned me the new 2023 all electric Ariya. This car was very nice to drive, so smooth on the road and had tons of power. It felt luxury and 4WD all in one. This might be my next car! Thank you Jack! I had a great time in Carson city thanks to driving this car around.
Ben Smith was super helpful and got us the deal we wanted! Highly would recommend coming to Nissan and asking for Ben
Benjamin took care of all needs I had, and has been a pleasure all of the times I spoke with him. Got me everything I asked for and more
Ben is absolutely amazing! Please, please, please, again I say please! Give him an opportunity to help your family. He is an honest, trustworthy, transparent individual. His goal is to make your dreams come true! Please come down to Nissan of Carson City and give him a chance! He showed me I am good enough to deserve a beautiful car. He also made my experience seamless and effortless. “It always seems impossible until it’s done.” -Nelson Mandela
Joel, Ron and Tito were absolutely awesome! Very honest and overall a great experience. Definitely recommend!
Ben was great, he did everything he could to get us the best deal possible. Will definitely come back again for car shopping.
Ben was great and made the car buying experience very nice.
Awesome dude! Very patient and understanding. Definitely the guy I would go to at Nissan! Great sense of humor👌
So easy to deal with and very polite.
Had the best experience! He was super cool and super funny, he was able to negotiate a good price. Definitely recommend Benjamin!
Ben & jen we’re veryyyyyy amazing thank you so much I recommend them to everyone
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