Customer Testimonials
Mark Hilderbrand is a terrific Service Manager! His knowledge and expertise about automotive performance and repair are second to none. He listens well and always goes the extra mile to make sure all his customers are satisfied. I recommend him highly, and Nissan Carson City is very fortunate to have him.
Mark rocks!
Chris is the man!!! You guys got that done so fast!!!!
Mark was amazing. This was my first time taking my vehicle into Nissan for service and I was welcomed with a smile. He provided great customer service and was very efficient. Great experience
A dealership that actually has inventory of vehicles on the lot! Lifetime oil changes and tires with every new purchase. Friendly staff, not over crowded service area, easy to schedule a service and can actually get in within a reasonable time frame. They send you a service tech link to update you on every step of your vehicle service while you wait. My particular service advisor Mark Hilderbrand checks all the boxes for a 5 star service experience you would normally only see at a higher end luxury car dealership. So let’s review: Plenty of inventory, great staff, excellent service ...
PJ and Jose are two of the nicest people that I have aver met. I am so happy with my experience here and I am so happy with my beautiful Sentra. I am so relieved and I will definitely come back here.
My 1st contact was the service advisor, Chris. Chris said they had to do a diagnostic on the truck. Chris called a couple of hours later telling me what was wrong with the truck. He said it would take two or three days and gave me a estimate. Two days later the truck was fixed and $150.00 less than stated. The truck is driving beautifully and my experience was excellent.
Alex, Yonny, and Prabh were extremely helpful and went above and beyond for me and my family. Very courteous and welcoming throughout the entire experience!
Mark hilderbrand is an amazing he was super helpful he made the process easy
Mark Hilderbrand is the best and he is very helpful.
Hey this is it right here, don't go anywhere come to Nissan in Carson the best dealership in Carson. Come see Alex or Jose thier the best in town. Good customer service and friendly and the best in town. Check these guys out.
Mark honestly takes the best care of my car. I can trust him and absolutely enjoy working with him!!
Excelente atención, el personal que me atendió es muy profesional, manejan muy bien el arte de la venta y estoy más que convencido que me llevo un excelente producto y seguiré a futuro trabajando exclusivamente que esta compañía.
Mark was great. He got the job done in a timely manner. Would come again.
Mark Hildebrand is awesome of his job, always very happy to assist you.
Mark is the best!
Rebecca was really nice and helped us a lot by answering any questions that we had.
Harley and Rebecca were very helpful, made the process easy!
Mark was great, he helped me with my oil change even though I shoed up late for my appointment. He was very accommodating.
Mark at the Service Station is a pleasure to interact with and does a wonderful job.
Nissan carson city was great everybody was helpful and made everything easy Rebecca was great
Mark in the service department is great! He is vey efficient, and helpful! He answers questions easily, and is great to work with when I need service on my Frontier!
Nissan is the best . Awesome customer service in all departments.. wife got 2024 Nissan roque. Thanks Nissan..
This dealership and Mark H. are the best! I take my Pathfinder in to get serviced regularly, and he’s one of the nicest and most helpful employees there. He answered all my questions (I know nothing about cars) and made the experience quick and easy. Thank you!
Absolutely ate this up queen!! Period slay ten out of ten thank you so much
Brondon Drapeau was an excellent salesman. I can't thank him enough for the help he provided me. If you're on this site and are looking for a vehicle ask for Brondon. You won't regret it.
Brondon was the greatest. Definitely a pleasurable experience and a life long customer I will be. Thank you Brondon. It's no wonder why carson city voted you number 1 best salesman!
Mark was kind and very professional My car received great service .
Went in for oil and tire rotation. Chris B was quick and friendly, also had good knowledge about my cars maintenance schedule and important tune-ups
Chris Baker. Was thorough, friendly and answered my questions.
Went above and beyond for me and my family making sure we that were happy
I love this place and people whom working for make people happy ask for Carlos!
Rebecca was a great salesman. Very knowledgeable, without pressure. She did everything she could do and in the end we bought a vehicle. Nissan is fortunate to have her.
They were amazing they really helped me out and got me a really good car for a great price and a big discount, would shop with Prob again!
Rebecca was honest and genuine. She didn't push the sell and was very patient and understanding that we just walked in after seeing the vehicle. Her effort to follow up on our interest lead to the purchase of the Jeep.
Outstanding! Mark and the crew were great. Took care of me and my car like we were royalty.
This is the best new car purchase experience we have ever had. The transaction was smooth and the pick up of the truck took less than an hour. Our sales agent was fantastic. We had to drive 4 hours to get our truck and she made sure she did not waste our time. We were so pleased that they did not try and oversell us on extras, that would have left a bad taste in our mouth after our long drive, but they didn’t, they respected our time. It really made all the difference. They made sure they took care ...
(Translated by Google) Mark Hilderbrand (Original) Mark hilderbrand
Mark is very professional. Thank you.
José Adrián is a great salesman and very helpful
ask for Carlos he is an amazing fella
(Translated by Google) Carlos was a pleasure, he helped me in my professional language for sure. (Original) Carlos fue un placer me ayudo en mi idioma profecional por seguro.
Ask for Carlos Escobedo. He has exceptional customer service. He is approachable and straightforward in his communication, he doesn't beat around the bush!
On Aug 26 my husband and I went to Nissan to look at cars for myself. When we talked with Carlos he helped us through the whole process and even ended up helping me purchase my very first car. The experience I had was the best I could ask for. Carlos at Nissan really made the process not stressful at all!
Mark Hildebrand is a hard working and managing everything that a customer need and excellent customer service too no job it too big for him to get done
Mark was very helpful and professional.
Mark in the service department was so helpful with assisting me in dropping off a vehicle for scheduled maintenance. 10/10 see mark
I enjoy coming to Carson city Nissan for all my cars needs! Mark is absolutely amazing super friendly and always welcoming!
Mark was amazing and met my needs!
Mark was great and service was promt and friendly
I love this place! Alex and Jose got me approved. I'm a single mom with a low credit score. I was working on repairing it, I didn't think I was going to get approved. I DID though. These guys are amazing. They worked with me on down payment, Low monthly payments. Friendly service. I recommend them!
I’m from a small town, and we purchased our Nissan frontier from Carson city Nissan. I love coming and having my Vehicle serviced here, Chris makes it feel like a small town garage because I feel like we are very taken care of. He listens and is helpful and with two little kids, I can’t tell You how much that means to me! Thank you Chris at Nissan Carson City!!
Always get the most efficient service from Mark Hildebrand and Chris Baker at Carson City NV. Just found out I came in on the wrong day for my appointment and Chris Baker was still able to get me done today. Thank you Chris.
Chris B. is fantastic! I went in for regular maintenance on my Nissan and have a lovely experience. Generally speaking, great service is not super common. But Chris was super helpful, detail-oriented, and ensures the best quality of service for his customers. I hope to have him as my service advisor every time! He is the best.
It’s my pleasure coming to Nissan Carson City. I buy all my cars here. I love the service People are personal and professional. Very happy with there service!
Chris is super kind and honest and friendly! Very efficient and took fantastic care of my car!! Totally love Nissan and they got my car ready for a long move back to Idaho!!
Chris was fantastic and was able to get my vehicle in right away! Thanks Chris you’re a rockstar!
Rebecca and her manager Ron did an outstanding job! We purchased a pre owned vehicle. The process with Ron the manager was absolutely transparent, honest, and direct to the best deal he could offer. I greatly appreciate Ron’s openness, integrity and willingness to negotiate in good faith. Rebecca was outstanding as well. She was friendly, informative, and was able to answer all of our questions. She drove the paperwork over 45 minutes to meet us and finish the deal. Outstanding! I highly recommend Carson Nissan and the team of Ron and Rebecca as your go to for your next vehicle ...
Harley was our salesman and he's amazing! Everyone is very friendly and kind. We definitely recommend checking them out!
Harley & the rest of Nissan Dealership staff was wonderful to work with. They made the car buying process smooth riding.
Mark H., the Service Manager, always takes care of me and my vehicles. Never suggests unnecessary maintenance and always make sure I’m receiving the most value for my time and money. Always recommend Mark and the Service Department at Carson City Nissan!
Chris in Service was awesome. Extremely kind and professional. Explained everything and made sure I understood everything involved.
Service was great
Will only go to Nissan for my car and always have the best experience with service department. Mark is amazing and has worked with me over the years. He knows what he is talking about and I trust him when he gives me car advice.
Mark is Fantastic and always gets are car service done promptly 🙂
Love working with Mark for all my service needs. His communication is great and he listens to what your saying. Another happy customer
Mark was outstanding! Great customer service, communicated clearly with every step and process.
Great customer service
From the time I arrived, I was greeted by Chris Baker and he was extremely helpful and cordial. He explained what needed to be done to my car and immediately took care of it. Great customer service.
Mark H. is fabulous. He is quick and thorough. The service is great.
Chris in maintenance has always been great to deal with. I have never had a problem bringing my PRO4X Frontier, he has always made everything easy peasy.
Mark Hilderbrand and everyone at Nissan are the absolute best!!
Mark and the guys are the absolute best! So grateful for them!
Mark was very knowledgeable and helpful. I will continue to service my car at CC Nissan!
Mark Hildebrand did a great job helping me getting 2023 Nissan frontier midnight in for its service along with being knowledgeable and friendly thanks Carson City Nissan
Mark is awesome great service all day! jerico maji
It was the easiest purchase that I have made, the sales team went through every step of the transaction in order for me to complete the purchase of the vehicle.
Mark was so helpful and very professional at his job. Very nice!!!
Mark in the service department was amazing 👏
Chris and the service team do a good job of taking care of you and making the process as smooth as possible. Every time I have shown up with an appointment, I have had zero issues and a very pleasant experience.
Chris was awesome! Super friendly and personable and knew how to let me know about all of the important and essential information tips to help me out!
Mark is awesome! Easy in easy out!
I was immediately helped and nothing but positivity from the workers inside. They made me feel comfortable and the whole experience was great!
Very welcoming and fast. My car dealer found what I was looking for even when Nissan Reno said it was impossible.
Everyone was very professional, kind, and made the whole car purchasing experience a very positive one.
Wonderful, Greg was on it.
Mark is great. 10/10 would recommend. Very patient and kind.
Pj, ron wadell, and yonny were great. Pj called me to see what i needed and even picked me up to make it convenient. Will continue to go back
Mark was great. Got my car in early and helped me get in and out quickly!
Helpful and courteous staff!
(Translated by Google) Jennifer helped us in many ways to get me approved for a vehicle! Thanks a lot ! I love my Nissan Frontier! ❤️ (Original) Jennifer nos ayudo en muchas formas para aprobarme en un vehículo! Muchísimas gracias ! Amo mi Nissan Frontier ! ❤️
Jenny was amazing and understood my needs.
Mark is as always delightful to work with when in need of service on my Nissan!! Ask for Mark he will take great care of you and your vehicle!!